Privacy Policy

ABN 12 641 652 244

GENERATION DODGEBALL (AUST) PTY LTD

Effective Date: 13 February 2026

Generation Dodgeball (Aust) Pty Ltd ("we", "us", "our") is committed to protecting the privacy of personal information collected through our website, registration forms and related services. This Privacy Policy explains how we collect, use, disclose and store your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. INFORMATION WE COLLECT

We may collect the following personal information from you:

  • Full name
  • Email address
  • Phone number
  • Gender
  • Date of birth (where applicable)
  • Emergency contact name and phone number
  • Profile photo (if uploaded)
  • Experience level and sport preferences
  • Payment information (processed securely by Stripe — we do not store card details)

We may also collect technical data automatically, including IP address, browser type and pages visited, for the purpose of improving our services.

2. HOW WE COLLECT INFORMATION

We collect personal information when you:

  • Register for an account on our website
  • Sign up for a session, league or program
  • Complete a registration or contact form
  • Sign in via email/password or Google authentication
  • Upload a profile photo
  • Subscribe to our newsletter
  • Contact us via email, phone or our website

3. PURPOSE OF COLLECTION

We collect your personal information for the following purposes:

  • To register you for sessions, leagues and programs
  • To manage your account and provide access to our services
  • To contact you regarding bookings, team lists and session updates
  • To contact your emergency contact in the event of injury or illness
  • To process payments via Stripe
  • To display your name and profile photo on public leaderboards and rankings (if you have an account)
  • To send promotional communications (only where you have opted in)
  • To improve our website and services
  • To comply with legal obligations

4. THIRD-PARTY SERVICE PROVIDERS

We may share your personal information with the following third-party providers who assist in operating our services:

  • Supabase — authentication, profile photo storage and database hosting
  • Stripe — secure payment processing
  • Mailgun — transactional email delivery (e.g. team lists, booking confirmations)
  • Railway — application and database hosting
  • Google — authentication via Google sign-in

These providers are bound by their own privacy policies and we take reasonable steps to ensure they handle your data securely. We do not sell or rent your personal information to any third party.

5. PUBLIC INFORMATION

If you create an account and participate in ranked sessions, the following information may be displayed publicly on our leaderboard and rankings pages:

  • Your name (or display name)
  • Your profile photo (if uploaded)
  • Your ranking position, points and session statistics

Your email address, phone number, emergency contact details and other personal information are never displayed publicly.

6. DATA STORAGE AND SECURITY

Your personal information is stored on secure servers provided by Supabase and Railway. We implement the following security measures:

  • Encrypted connections (HTTPS/TLS) for all data in transit
  • Authentication tokens and session management via Supabase
  • Row-level security policies on database storage
  • Rate limiting on API endpoints to prevent abuse
  • Admin-only access controls for sensitive operations

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide our services. If you request deletion of your account, we will remove your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (e.g. financial records).

8. YOUR RIGHTS

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate or out-of-date information
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

9. CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under 13 without parental or guardian consent. For our Kids Academy and junior programs, registration must be completed by a parent or legal guardian. If you believe we have inadvertently collected information from a child without appropriate consent, please contact us immediately.

10. COOKIES AND ANALYTICS

Our website may collect anonymous usage data such as pages visited, time spent and browser type for the purpose of improving our services. We do not use this data to personally identify you. No third-party advertising cookies are used on our website.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

12. COMPLAINTS

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us using the contact details below. We will investigate and respond within 30 days. If you are unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. CONTACT US

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:

  • Email: info@generationdodgeball.com.au
  • Phone: 0420 956 140